Our Contracted Third-Party Monitoring Center

Reliable Break-In Detection. Swift Response Times. Exceptional Customer Service. These are the pillars that our alarm monitoring company stands on to ensure your peace of mind and keep your business thriving. 

Our third-party central station operators are the heartbeat of our operations, bringing a personal touch to cutting-edge security.

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We set the gold standard in security monitoring, combining advanced technology with robust construction to offer you uninterrupted service and peace of mind.

UL Certified, CSAA 5 Diamond Central Monitoring Station

Our Central Monitoring Station is not only UL Certified but also meets the prestigious CSAA 5 Diamond standards, showcasing our commitment to advanced technology and enduring construction. Encased within 16-inch concrete walls reinforced with steel beams and cables, our facility is designed for resilience. Equipped with dual 47 KW generators and a 2,000-gallon underground fuel reserve, we ensure uninterrupted operation even during power outages. Additionally, our communication lines are securely buried, extending directly to the phone company’s central office for maximum reliability.


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https://www.agmonitoring.com/

Central Station Operators: The Heart of Our Contracted Third-Party Monitoring Center Service

At the core of our state-of-the-art monitoring technology and robust infrastructure are our dedicated Central Station Operators. With two in-house instructors trained by the Security Industry Association (SIA), we ensure our entire alarm monitoring team is equipped to provide service that is not only reliable and courteous but also attentive and personalized, just as you would expect and deserve. Each of our operators holds certification from the Central Station Alarm Association (CSAA), guaranteeing expertise in delivering top-tier monitoring services.

Benefits of the system:

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Uninterrupted Security

Reliable Power, Always On: Our Contracted Third-Party Monitoring Center station is fortified with dual 47 KW generators and a substantial 2,000-gallon underground fuel reserve, ensuring that our operations remain uninterrupted, 24/7. This setup guarantees that your security system is always active, providing continuous protection without fail.

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Advanced Protection

Technologically Advanced Infrastructure: Our UL Certified and CSAA 5 Diamond Accredited Central Monitoring Station is a testament to our commitment to leveraging advanced technology. With robust construction and securely buried communication lines, we offer an unparalleled level of security monitoring that keeps your premises safe under all conditions.

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Exceptional Service

Certified Expertise and Personalized Care: Our team of CSAA-certified Central Station Operators is trained to offer not just meticulous monitoring services but also courteous and personalized attention to every alert. With in-house SIA-trained instructors, we ensure our staff is adept at providing careful, reliable service with the personal touch you deserve.

Frequently Asked Questions

Our Contracted Third-Party Monitoring Center station is equipped with the latest in security technology and infrastructure, including dual 47 KW generators and a 2,000-gallon underground fuel reserve to ensure continuous operation. Additionally, our communication lines are securely buried to maintain uninterrupted connection, and our facility is built to withstand extreme conditions, ensuring your security system is always monitored.

All of our Central Station Operators are certified by the Central Station Alarm Association (CSAA), ensuring they meet the highest standards of operational excellence and customer service. Furthermore, they receive specialized training from the Security Industry Association (SIA), equipping them with the skills needed to provide exceptional monitoring services.

Our Contracted Third-Party Monitoring Center station is designed to operate without interruption, thanks to our dual 47 KW generators and the 2,000-gallon underground fuel reserve. This setup allows us to maintain full operational capabilities even during extended power outages, ensuring continuous monitoring of your security system.

Absolutely. Our Central Station Operators are not only trained in the technical aspects of alarm monitoring but also in providing courteous and personalized service. We understand the importance of detailed attention and personal care in every interaction, ensuring you receive the support you expect and deserve.

Being UL Certified and CSAA 5 Diamond Accredited means Our Contracted Third-Party Monitoring Center station adheres to the strictest standards of quality, reliability, and customer service. This dual certification reflects our commitment to providing advanced, secure, and dependable monitoring services, giving you peace of mind that your property is in good hands.

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